Terms of Service

Last Updated: June 19, 2026

1. Acceptance of Terms

Welcome to dub. By accessing or using our website at getdub.com, our mobile application, or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and dub ("we," "our," or "us"). We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new Terms.

2. Services

dub provides a sports competition and community platform, including but not limited to:

Sports pick'em competitions and tournaments
Leaderboards and group competitions
Custom merchandise and rewards
Community features and social engagement
InfoCards with data about on professional players
E-commerce store for dub merchandise

We reserve the right to refuse service to anyone for any reason at any time. We may also modify, suspend, or discontinue any aspect of our services at any time without notice.

3. Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.3 Competitions and Points

Points earned through competitions on dub have no cash value and cannot be exchanged for currency. Points may be redeemed for merchandise or rewards as described within the platform. We reserve the right to modify the points system, rewards, and redemption options at any time.

3.4 Orders and Payment

All merchandise orders are subject to acceptance by dub. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

All prices are subject to change without notice. We strive to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to confirm the order at the correct price or cancel it.

3.5 Shipping

Shipping costs and delivery times are estimates. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

4. Intellectual Property

4.1 Your Content

When you provide content to dub (including but not limited to profile information, group names, and any other user-generated content), you represent and warrant that:

You own or have the necessary rights to use the content
The content does not infringe on any third-party intellectual property rights
The content does not violate any laws or regulations
You have obtained all necessary permissions and licenses

You grant dub a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for the purpose of providing our services and promoting our platform (with your permission).

4.2 Our Content

All content on our website and application, including text, graphics, logos, images, and software, is the property of dub or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

4.3 Prohibited Content

We reserve the right to remove any content that we deem, in our sole discretion, to be:

Offensive, defamatory, or obscene
Infringing on third-party rights
Promoting illegal activities
Violating any applicable laws or regulations

5. User Responsibilities

You agree to:

Provide accurate and complete information when creating your account and placing orders
Comply with all applicable laws and regulations
Not use our services for any unlawful or unauthorized purpose
Maintain the confidentiality of your account information
Not attempt to manipulate competitions, leaderboards, or point systems
Not create multiple accounts to gain unfair advantages
Treat other users with respect and refrain from harassment or abusive behavior

6. SMS Terms & Conditions

6.1 SMS Program Overview

dub offers an optional SMS messaging program to provide you with convenient updates and information about your account, competitions, and orders. By opting in to receive SMS messages from dub, you agree to these SMS Terms & Conditions.

6.2 SMS Consent Communication

Your Privacy is Protected:

The information (phone numbers) obtained as part of the SMS consent process will NOT be shared with third parties or affiliates for marketing purposes. Your phone number will only be used by dub to communicate with you directly regarding your account, competitions, orders, and services.

6.3 Types of SMS Communications

If you have consented to receive text messages from dub, you may receive messages related to the following:

Competition Updates: Notifications about tournaments, pick deadlines, results, and leaderboard changes
Order Updates: Confirmation of merchandise orders and status updates on production and shipping
Account Notifications: Important updates about your account, points balance, and rewards
Customer Support: Responses to your questions and support requests
Promotions or Offers: Special deals, discounts, and promotional offers (only if you've opted in)

6.4 Message Frequency

Message frequency may vary depending on the type of communication and your level of engagement with our services.

You may receive up to 4 SMS messages per week related to your account, competitions, or order status
During active tournament periods, you may receive more frequent updates
Promotional messages (if opted in) are sent no more than 2 times per week
Urgent updates or time-sensitive notifications may be sent as needed

6.5 Potential Fees for SMS Messaging

Important Cost Information:

Standard message and data rates may apply, depending on your mobile carrier's pricing plan
These fees may vary if the message is sent domestically or internationally
dub does not charge any fees for receiving text messages, but your carrier may
Check with your mobile carrier for details about your messaging plan and any applicable charges
Message and data rates are determined by your carrier and are not controlled by dub

6.6 Opt-In Methods

You may opt in to receive SMS messages from dub in the following ways:

Online Form: By checking the SMS consent box on our website or app and providing your phone number
During Registration: By providing consent during the account creation process

Voluntary Participation: Opting in to SMS communications is completely voluntary. You are not required to consent to receive text messages to use our services. However, opting in allows you to receive convenient updates and important information about your competitions and orders.

6.7 Opt-Out Methods

You can opt out of receiving SMS messages at any time. We respect your communication preferences and make it easy to unsubscribe:

Primary Opt-Out Method:

Reply "STOP": Simply reply with the word "STOP" to any SMS message you receive from dub. You will receive a confirmation message that you have been unsubscribed.

Alternative Opt-Out Methods:

Email Request: Send an email to info@getdub.com requesting to opt out of SMS messages
In-App Settings: Manage your notification preferences in your dub account settings

Important: After opting out, you will no longer receive SMS messages from dub. However, you may still receive critical transactional messages related to active orders until those orders are completed.

6.8 Help and Support

If you are experiencing any issues with our SMS program or need assistance:

Get Help via Text:

Reply "HELP": Reply with the word "HELP" to any SMS message from dub to receive assistance information

Direct Support:

Email: info[@]getdub.com
Website: getdub.com

6.9 Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by texting "STOP"
For assistance, text "HELP" or email info[@]getdub.com
Message frequency may vary (up to 4 messages per week)
Your phone number will not be shared with third parties for marketing purposes

6.10 Supported Carriers

Our SMS program is supported by major U.S. mobile carriers including but not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and other major carriers.

If you experience issues receiving messages, please contact your carrier or reach out to us for assistance.

6.11 SMS Program Changes and Termination

dub reserves the right to modify or terminate the SMS program at any time. We will provide notice of any material changes to these terms. Your continued participation after changes are posted constitutes acceptance of the modified terms.

We may also suspend or terminate your participation in the SMS program if you violate these terms or engage in abusive behavior.

6.12 SMS Liability and Disclaimers

dub is not liable for delays or failures in message delivery caused by your mobile carrier or other factors outside our control
We are not responsible for charges from your mobile carrier
Message delivery times may vary based on carrier and network conditions
You are responsible for maintaining accurate contact information

7. Limitation of Liability

To the maximum extent permitted by law, dub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use our services
Any unauthorized access to or use of our servers and/or any personal information stored therein
Any interruption or cessation of transmission to or from our services
Any bugs, viruses, or other harmful code that may be transmitted through our services
Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through our services

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

8. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

dub

Email: info[@]getdub.com

Website: getdub.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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